Laptop Choice

[Aspman]

've ordered the HP NX6325 AMD Turion64 TL60 from Ebuyer (http://www.ebuyer.com/UK/product/113120).

I've used Ebuyer for years and had very few problems with them even with returns. Just your luck I suppose, every company will have the occasional horror story.

In the end I know the Dell was probably a better suited machine, but I just couldn't face dealing with them again. I heard more stories about poor service yesterday so I was happy I bought the HP. All the Dell stories I was told were first hand as well so poor service seems to be the norm with Dell.

I never buy extended warranties either. In the UK you can be covered legally for up to 6 years anyway. You just have to show that it would be reasonable for the equipment to last longer than it did. i.e. You'd expect a washing machine to last more than 1 year with normal use. Plus it only costs £35 quid to lodge an action with the small claims court. The threat of that is often enough to lubricate the wheels of customer service.
I've never had to do that yet, threats of trading standards, and the press have worked for me in the past though.


Thanks for your input.