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August 11th, 2007, 03:56 PM
#2
Hi, and thanks for the generous time window for a solution
You might try deleting all software relating to the camera, then re-installing it like this:
1. Without the camera attached, install the software and only attach the hardware if requested.
2. If the software installation does not request the hardware shutdown. just load the software and reboot.
3. If all that fails, but Windows spots the new device, you need to look for an .inf and .dll somewhere in the camera software disk. Windows should prompt you for what it wants, just do a search to find out if it is on your HDD or the disk?
4. Try it in a different USB slot. I have seen repeated instances of systems apparently "fixing" on a particular slot. You do not say if you did a full reinstall or a repair reinstall? With the full reinstall you can generally ignore this occasional problem. Incidentally I have only noticed it with Dells, but it might well affect other name brands?
Last edited by nihil; August 12th, 2007 at 02:54 AM.
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